Our Quality Policy
At Şerif Plastik, we are working diligently with all of our employees to set the standards for quality in the spare parts industry. To provide our customers with the highest quality products, we implement our quality policy.
The primary purpose of our quality policy is to produce high-quality spare parts that meet our customers’ demands and expectations and continuously improve upon this goal. To achieve this, we adhere to the following principles:
Customer Focus: Our customers are at the center of our business, and we produce high-quality spare parts that meet their expectations. By maintaining customer satisfaction, we establish long-term and successful business relationships.
Quality Management System: We implement ISO 9001:2015 Quality Management System standards. By meeting the requirements of these standards, we continually improve our quality management.
Employee Competency: We prioritize training and development activities to enhance our employees’ competency. This ensures that our employees perform their jobs to the best of their abilities and increase our quality standards.
Continuous Improvement: We continuously improve our quality management. We continually review our quality policy through customer feedback, internal audits, and continuous improvement efforts. This allows us to provide better products and services for our customers.
Supply Chain: We encourage all of our business partners in our supply chain to act in accordance with our quality standards. This ensures that each component in our supply chain meets our quality standards.
By adhering to the fundamental principles of our quality policy, we will continue to provide our customers with the highest quality products. We will maintain our industry leadership by continually improving our quality standards. We will continue to work to earn our customers’ trust and maintain their satisfaction.
